FAQ Category: Treasure Hunt
What prizes can I get in the smartphone WOW Lucky Draw 2022?
Customers have the opportunity to get prizes in the form of Cars, Precious Metals, Savings, Cellphones and Smart TVs.
Apart from the WOW Lucky Draw smartphone, is it possible for me to get a WOW Prize?
Yes. Customers can access the Mission Menu on the Treasure Hunt page and complete all missions.
How can i participate missions in Treasure Hunt?
You can participate in missions by going to the Treasure Hunt main menu and entering the Challenge. You can follow the mission even if you haven't managed to collect the key. Get bonus SmartPoins and a chance to win WOW prizes when you complete all available missions.
What rewards do I get for completing additional Missions?
Customers will get Bonus SmartPoins every time they complete each mission. If the customer has completed all the missions, then the customer will get a Mission Gift Chest and the opportunity to get a WOW prize in the form of an internet quota bonus of up to 5gr Precious Metals if lucky.
How can I redeem a prize?
For prizes reaching the level in the form of Multimedia Quota Bonus/Internet Quota can be directly enjoyed by customers when the customer has opened the Treasure Chest no later than 1×24 hours after claiming the prize. For physical gifts or prizes other than SmartPoin and Quota Bonus, the customer will be contacted by Smartfren Customer Care via email or telephone for the verification process and gift handover.
What can I do if daily check-in failed?
Please do manual check-in by choose the Daily Treasure icon. If the check in still fails, Please contact Smartfren Customer Care on Help & Support Page, you can reach our officer via e-mail, live chat, or 24 hours hotline by dialing 888 from your Smartfren number.
Can I invite friends to join?
Of Course. You can share your own referral code to invite friends and get the referral rewards together for you and your friends. You and your friends will get bonus quota 1GB free Yotuube valid for 7 days.
How to check the bonus after invite friends or relatives ?
You can check the bonus through MySmartfren application, by dialing *999# or contacting Smartfren customer call at 888 or 0881223344 or at 021 – 50100000 if contacting from other operators. Number of invitee will be updated on mySF application H+1 after the referral code successfully claimed by invitee.
What is Donation Menu and how the mechanism of Donation Menu?
The Donation Program is an additional program from Smartfren WOW Treasure Hunt 2022 that allows Smartfren customers to share with others in need. All Smartfren customers can participate in donating or sharing via the donation menu in Treasure Hunt as long as their Smartfren number is still active.
How can i participate to donation in Treasure Hunt?
You can participate in donating to Treasure Hunt by going to the Treasure Hunt main menu and entering the Donation menu. You can donate using SmartPoin by selecting the available donation nominal. Also make sure the Smartfren number is active.
