FAQ Category: shopee1212
Can the customer use 10K IDR Cashback Voucher for all products on Shopee?
No. Cashback is only for purchasing smartfren data packages at a price of Rp. 100 thousand.
Can the customer use 20K IDR Cashback Voucher for all products on Shopee?
No. Cashback is only for purchasing smartfren data packages with price 200K IDR
Can Customers claim two Cashback Vouchers in one transaction?
No. Cashback Voucher can only be claimed one Voucher for one transaction.
In which process does the Customer get the first Cashback?
The first cashback is immediately claimed in the Voucher column and received in the form of shopee coins
In which process does the Customer get the second Cashback?
The second cashback will be received immediately after the transaction is successful and stored in the Voucher column which will be visible when the customer makes the next purchase
How long is my Cashback valid for?
Coin Cashback is valid up to 30 days after the Voucher is received.
If there any questions about this promo where should I contact?
Pelanggan bisa ke https://help.shopee.co.id/s/article/Bagaimana-cara-kontak-Customer-Service-Shopee – Customer Care smartfren di 888.
