FAQ Category: PromoMandiri171221
What if there is a complaint of not getting the Quota Bonus when you have filled out the data package?
For information services and complaints related to program promos, you can contact Mandiri Call Center services at 14000 and Smartfren 24 hours at 888.
Is there a limit for each number to receive quota bonus?
There is no maximum limit for each Smartfren number to receive a quota bonus
How many days does the 5 GB/10 GB quota bonus limit get?
Quota validity period is 7 days (example: benefit obtained on 7 December 2021 benefit will end on 14 December 2021 at 23:59)
How to see the Quota Bonus if you have done the Top Up correctly?
Jawab : Download aplikasi MySmartfren di Play Store dan App Store à menu Bonus & Other Benefit
Does the package charge apply in multiples (Top Up 60K data package 2x in 1 day) ?
Reloading / multiples does not apply to get a quota bonus from this promo
How to get Quota bonus?
Customers / customers only need to purchase Smartfren data packages via Bank Mandiri (ATM, M-Banking, Internet Banking) with a minimum filling of 100 thousand during the promo period
Does the promo apply to Prepaid and Postpaid subscribers?
This data package launching promo is valid for prepaid numbers only.
The promo period for launching the data package starts from when and until when?
The validity period of this program/promo is 14 days starting from 6-19 December 2021, valid for filling out data packages via Bank Mandiri
