FAQ Category: promogajian261121
Does the top-up requirement apply to multiple purchases?
The quota bonus is valid for purchases of minimum Rp150 thousand credit top-ups made in 1 top-up, not the cumulative value of 1 day of purchase.
How long will the Customer get the Quota Bonus?
The customer will receive the bonus maximum of 7 working days after purchase the data package.
Does the top-up requirement apply to multiple purchases?
The quota bonus is valid for purchases of minimum Rp150 thousand credit top-ups made in 1 top-up, not the cumulative value of 1 day of purchase.
Can the promo apply to Customers with Prepaid & Postpaid numbers?
This promo is valid for Prepaid Customers only.
How does the Customer know that the Quota Bonus has been received?
Customers will receive an SMS notification after getting a quota bonus and details of the quota can be checked in the MySmartfren application.
What if there is a complaint of not getting the Quota Bonus when you have done top up?
Customers can contact smartfren 24-hour call center service at 888
When does the Payday Bank Promo period apply?
Promo is valid on November 25 – December 1, 2021.
