FAQ Category: Promo
How do I join this special program to become a smartphone Elite customer?
One of the representatives from the Smartfren Gallery will contact the smartphone number you are using. Please make sure your number remains active and reachable.
If when contacted you are in an uncomfortable situation, please notify our representative for the desired time to maintain your comfort in your activities.
Our representatives may try to contact you several times before successfully connecting. Please notify our representative if you do not wish to be contacted again for your convenience.
Will I get another chance to become a smartphone Elite customer outside of this special program offer?
Can. Because you are a priority smartphone customer, there is always an opportunity to become an Elite smartfren customer next time by visiting the smartfren gallery or contacting WA at: s.id/WAGaleri
This special program provides bonus benefits only for a limited time and can be changed at any time or not given back outside the program period.
What do I need to prepare to participate in the upgrade program to become a smartphone Elite customer?
Our representatives will guide filling out the electronic form (e-form) which will require the following:
- ID card in the form of a scanned copy or digital photo
- Family Card in the form of a scanned copy or digital photo
- Digital photo of you holding your original KTP (close up)
- An active e-mail account that can be used to receive & send e-forms, confirmations and notifications
Where can I get more information about Smartfren Elite packages and other programs?
You can visit the website: https://www.smartfren.com/explore/product/smartfren-elite/ or by calling 888
Once you become a smartphone Elite customer, find in your mySF app for Smartfren Elite packages and various promotions including smartpoints, exciting Treasure Hunts and other upcoming programs.
Berapa banyak jumlah potongan harga yang akan di terima pelanggan?
Potongan harga hingga 10 ribu tergantung kepada nilai pembelian denom paket data
Apa saja promo yang bisa didapatkan pelanggan?
- Customers will get direct discounts sewaktu melakukan pembelian di Lazada, Akulaku & Traveloka atau Pelanggan akan mendapatkan bonus paket data setelah sukses melakukan pembelian di Kredivo
How long does this promo last?
Promo akan tersedia dari tanggal 21 April hingga 8 Mei 2022
Is there a promo limit for customers?
Ya. Promo berlaku selama kuota masih tersedia
Berapa lama bonus paket data dapat diterima oleh pelanggan?
Bonus paket data dapat diterima paling lambat 1X24 Jam setelah pembelian paket data berhasil
Berapa banyak bonus paket data yang akan di terima pelanggan?
Bonus paket data hingga 4GB tergantung kepada nilai pembelian denom paket data
