FAQ Category: Promo
For example, the bonus that I have is active on Jan 1, 2022, so the active period of my package ends on Jan 14, 2022. Can I top up my credit on Jan 15, 2022, can I enjoy the quota bonus?
If you can top up your credit on 15 Jan 2022, you will get the bonus for the next period, which is 30 days after 1 Jan 2022. You can use the credit to buy other internet packages to avoid internet usage at regular rates.
What happens if I don't top up every month consecutively for 2 years?
Bonus Kuota 5 GB akan didapatkan per 30 hari jika melakukan isi ulang pulsa mulai dari 50ribu. Apabila tidak melakukan isi ulang pulsa pada bulan tertentu maka total bonus yang didapatkan dalam 24 bulan kurang dari 120GB (5GB selama 24 bulan).
If I forget to top up my credit so that my number is in a grace period, can I still get the Bonus?
Customers can still get the Bonus by reloading at least 50 thousand before the number is terminated and the number will be active again and will get a Bonus.
Can I get 2x Bonus if I top up 100 thousand credits?
No. Top up balance at least 50K IDR does not apply to multiples, so reloads with balance of 100K will still get 1x bonus.
Apakah Saya bisa melakukan isi ulang pulsa mulai dari 50ribu dalam keadaan masih memiliki Bonus Kuota 5 GB yang aktif?
Bisa. Namun bonus kuota 5 GB selanjutnya akan tetap diberikan pada periode berikutnya. Pastikan nomor Anda aktif pada periode berikutnya agar bonus dapat digunakan.
Can I claim the bonus multiple times with the same cellphone?
No. Bonus can only be claimed 1 time for 1 number by using 1 device.
Where can customers get this promo?
Customers can get this promo at Smartfren Official Store Shopee and Tokopedia
Does this promo apply to all types of payment transactions?
Yes. Customers can make payments in all types of payments available in the Official Store
What promos do customers get during this Payday Promo?
Discounted prices with the purchase of Esim 180K, Esim Nonstop 70K, Esim Unlimited 85K, Unlimited starter card 80K, Nonstop 100K and Nonstop 65K
How much discount does the customer receive after purchasing a starter pack?
Customers will get a discount of 13 thousand for every purchase of Esim 180K; 6 thousand discount for every purchase of 70K Nonstop Esim; 8 thousand discount for every purchase of Esim Unlimited 85K; 7 thousand discount for every purchase of SP Unlimited 80K; ; 10 thousand discount for every purchase of 100K Non-stop SP and; 6 thousand discount for every purchase of 65K non-stop SP
