FAQ Category: Promo
Is the Quota Bonus limited every promo period?
Not. Customers can get bonus quota, no limit to the maximum number of top up credits/data packages in each promo period
What if there is a complaint of not getting the Quota Bonus when you have done top up?
Customers can contact the 24-hour smartfren call center service at 888
How do I get the Promo Code for this promo?
Customers can get this promo at Alfamart & Indomaret by purchasing a Volume Based and Unlimited Nonstop data package for a minimum of 100 thousand.
How much quota bonus does the customer receive after topping up his credit?
Customers will get a Quota Bonus of 3 GB for every purchase of a data package of 100 thousand and above and a Quota Bonus of 5 GB for every purchase of a data package of 150 thousand and above.
Is the pulse charging valid in multiples (Topping up 50 thousand pulses 3 times)
Recharging/multiple pulses does not apply to get this quota bonus. Replenishment of at least 100 thousand must be done in 1 time filling.
How many days is the quota bonus valid for?
The validity period of the quota bonus is 24 hours with an active period of 7 days from the time the quota is received.
How to check the Quota Bonus that has been received?
Customers can check in MySmartfren application or dial *999# or contact smartfren customer call at 888.
Is the Quota Bonus limited every promo period?
Not. Customers can get quota bonuses & are not limited to the maximum number of data package purchases in each promo period.
What if there is a complaint of not getting the Quota Bonus when you have done top up?
Customers can contact smartfren 24-hour call center service at 888
What is Infinix Bundling Package with Smartfren Prime Card?
This Infinix Bundling Package is a package specifically designed for the purchase of a NOTE 12 type Infinix cell phone with a smartfren starter pack which provides a Gaming Application Quota Bonus of 5GB per month for 24 months + 3GB when you first activate and install mySF as well as other benefits.
