FAQ Category: Promo
What if there is a complaint of not getting a discount if you have made a starter card transaction?
Customers can contact smartfren 24-hour call center service at 888
How do customers get this promo?
Customers can get promos by topping up credit via the Smartfren Gallery
How many benefits does the customer receive after recharging?
Customers will get a discount of 5 thousand for every 100 thousand credits, a 6 thousand discount for 125 thousand credits, a 9 thousand discount for 150 thousand credits, and a 12 thousand discount for 200 thousand credits.
Does this promo apply to all transaction methods?
Customers can make payments using all payment methods available in the Gallery
Is the discount limited every promo period?
Not. Customers can get discounted prices, not limited to the maximum number of times to top up credit in each promo period
What if there is a complaint that I didn't get a discount when I did top up?
Customers can contact the 24-hour smartfren call center service at 888
How do I get the Promo Code for this promo?
Customers can get promotions through top-up credit/data packages via Bank BCA, Mandiri, BRI, BNI, and Sinarmas (ATM, M-Banking, or Internet Banking)
How much quota bonus does the customer receive after topping up his credit?
Customers will get a 10 GB Quota Bonus for every top up of 200 thousand credits and a 2 GB Quota Bonus for every 79 thousand data package filling up
Is the pulse charging valid in multiples (Topping up 50 thousand pulses 3 times)
Replenishment/multiple credit does not apply to get this quota bonus. Replenishment of at least 200 thousand must be done in 1 time filling
How many days is the quota bonus valid for?
The validity period of the quota bonus is 7 days from the time the quota is received for the 2GB, 5GB and 10GB Quota Bonus and 14 days since the quota is received for the 15GB & 20GB quota bonus
