FAQ Category: Promo
How many days is the quota bonus valid for?
The validity period of the quota bonus is 24 hours with an active period of 7 days from the time the quota is received.
How to check the Quota Bonus that has been received?
Customers can check in MySmartfren application or dial *999# or contact smartfren customer call at 888.
Is the Quota Bonus limited every promo period?
Not. Customers can get quota bonuses & are not limited to the maximum number of data package purchases in each promo period.
What if there is a complaint of not getting the Quota Bonus when you have done top up?
Customers can contact smartfren 24-hour call center service at 888
Where can customers get this promo?
Customers can get this promo at the nearest Smartfren Gallery by buying Volume and Unlimited data packages with min. denom 300 thousand.
How much discount does the Customer receive after purchasing a data package?
Customers will get a discount of 25 thousand for every purchase of a 300 thousand denom data package, a 40 thousand discount for every purchase of a 500 thousand denom data package, and a discount of 80 thousand for every purchase of a minimum 1 million denom data package.
Does this promo apply to all types of payment transactions?
Customers can make payments using all types of payments available in the Smartfren Gallery
How long is this promo valid at the Smartfren Gallery?
Promo berlaku dari 25 Agustus – 7 September 2022
Is the data package purchase bonus limited every promo period?
No. Customers can get a quota bonus, not limited to the maximum number of data package purchases in each promo period.
What if there is a complaint of not getting a discount if you have already purchased a data package?
Customers can contact smartfren 24-hour call center service at 888
