FAQ Category: Promo
Can I top up my credit starting from 50 thousand while I still have an active 7 GB Quota Bonus?
Can. However, the next 7 GB quota bonus will still be given during the following period
Can I claim the bonus multiple times with the same cellphone?
No. Bonus can only be claimed 1 time for 1 number by using 1 device.
Where can customers get this promo?
Customers can get this promo at Smartfren Official Store Shopee and Tokopedia
What promos do customers get during this Merdeka Promo?
Discounted prices by purchasing Esim 180 thousand, Nonstop Esim 70 thousand, Unlimited Esim 85 thousand, Unlimited starter card 80 thousand, Unlimited Nonstop 100 thousand and Unlimited Nonstop 70 thousand
How much discount does the customer receive after purchasing a starter pack?
Customers will get a discount of 12 thousand for every 180 thousand Esim purchases; 7 thousand discount for every 70 thousand non-stop Esim purchase; 8 thousand discount for every purchase of 85 thousand Esim Unlimited; 4 thousand discount for every purchase of SP Unlimited 80 thousand; 10 thousand discount for every purchase of SP Unlimited Nonstop 100 thousand and; 7 thousand discount for every purchase of SP Unlimited Nonstop 70 thousand
Does this promo apply to all types of payment transactions?
Yes. Customers can make payments in all types of payments available in the Official Store
Is the discount on the purchase of a starter pack limited to each promo period?
Yes. Customers can get discounts, with a maximum of 2 SP in 1 transaction
How long will this promo last?
The Independence Promo will take place from August 17 to August 30, 2022 as long as the promo quota is still available
What if there is a complaint of not getting a discount if you have made a starter card transaction?
Customers can contact smartfren 24-hour call center service at 888
What is the Samsung Bundling Package with Smartfren Prime Card?
This Samsung Bundling Package is a package that is specifically intended for pre-orders of Samsung Mobile Phones Flip 4 and Fold 4 types with Unlimited Nonstop Smartfren Prime Cards that provide 60GB Quota for 1 year + and free access to selected applications.
