FAQ Category: Promo

Customers can contact the 24-hour smartfren call center service at 888 

Customers can get this promo at the nearest Smartfren Gallery by buying a starter pack along with a data package with a minimum denom of 100 thousand 

Customers will get a discount of 8 thousand for every purchase of a starter pack with a data package price of 100 thousand, a discount of 15 thousand for every purchase of a starter pack and a data package price of 180 thousand, and a discount of 17,500 for every purchase of a starter pack and a data package of 200 thousand. 

Customers can make payments using all types of payments available in the smartphone gallery 

Promo valid from 28 September – 9 October 2022 

Not. Customers can get discounts, there is no limit to the maximum number of data package purchases in each promo period.package purchases in each promo period. 

Customers can contact smartfren 24-hour call center service at 888 

Vidio Hard Bundling is an additional benefit of subscribing to Vidio that will be given to customers who purchase certain data packages, in this case Unlimited Non Stop data packages & Quota packages.

For now, customers who buy the Unlimited Non-Stop & Quota packages below are entitled to additional Vidio subscription benefits:

1. Unlimited Non Stop : - Unlimited Non Stop 12GB - Unlimited Non Stop 30GB - Unlimited Non Stop 45GB - Unlimited Non Stop 60GB
2. Volume Based : 30GB quota, 60GB quota, 90GB quota, 120GB quota, 100GB quota, 200GB quota, 420GB quota

Customers can claim the Vidio subscription benefit through the My smartphone & USSI application.

• Through the Mysmartfren application, customers can see the additional benefits of Video in the Smartpoint menu – My Active Voucher. To claim benefits, customers just click Use Voucher.
• Through USSI, customers can dial *878*78# then select Voucher to redeem