FAQ Category: Promo Upfront Contact Center
How many benefits does the customer receive when making a transaction?
for single purchases, customers will get a discount of up to 30 thousand for a minimum purchase of 100 thousand. And for double purchases, customers will get discounts of up to 45 thousand for a minimum purchase of 100 thousand
How do customers get this promo?
Customers can get promos through postpaid migration via Contact Center
Does this promo apply to all transaction methods?
Customers can make payments using QRIS for the payment methods available at the Contact Center
How long does this promo last?
Promo valid from 3 – 17 October 2022
Is the discount limited every promo period?
Not. Customers can get discounted prices, not limited to the maximum number of times to top up credit in each promo period
What if there is a complaint that I didn't get a discount when I did top up?
Customers can contact the 24-hour smartfren call center service at 888
