FAQ Category: Special For You Promo
If I have Quota Bonus and Video Call Access Quota Bonus, which one is used when I access Video Call?
As long as the customer have both Bonus Quota and Bonus Quota to access Video Call Applications from this program, then when accessing Video Call Applications, then the Bonus Quota used is the Bonus Quota to access Video Call Applications.
If I have Quota Bonus and Social Media Application Access Quota Bonus, which Social Media Application is used when I access the Social Media Application?
As long as the customer still has a special Quota Bonus for Social Media Application access together with the Quota Bonus from this program, then when accessing the Social Media Application, the quota used is the Social Media Application Quota Bonus.
Are there any requirements to use the Quota Bonus?
The quota bonus can be used immediately for internet access according to its type. For example, a special quota bonus for accessing the Video Call Application can only be used to access the Video Call Application.
How to use Bonus Quota?
The quota bonus will be used immediately when you access the internet (website or application) according to its type. For example, if you access Video Call Application, the special quota bonus for Video Call Application will automatically be used as long as the bonus quota is still sufficient. Meanwhile, outside these hours, another bonus quota or main quota will be used automatically as long as the bonus quota is sufficient.
Can I combine the Quota Bonus with the Quota Bonus I received in other programs?
No. The Quota Bonus obtained from this program cannot be combined with the Quota Bonus from other programs.
How much bonus Cashback will I receive after top up or buy voucher data?
Total Nilai Bonus Cashback yang diterima pelanggan akan berbeda-beda untuk setiap pelanggan, mulai dari 2,500 hingga 72 rb. Cashback diberikan ke Pelanggan dalam 1,2, atau 3 tahap, yaitu:
- The first cashback is given when you successfully top up, data vouchers or buy internet packages. Along with the first bonus, customers can also get a bonus internet quota or a special quota to access the Video Call, YouTube, or Social Media application 24 hours for 7 days.
- The second cashback is given 31 days after the first bonus is given. Together with the Bonuses, both customers can also get a bonus internet quota or special quotas to access the Video Call, YouTube, or Social Media applications 24 hours for 7 days.
- The third cashback is awarded 31 days after the second bonus is awarded. Together with the Bonuses, the three subscribers can also get a bonus internet quota or special quotas to access the Video Call, YouTube, or Social Media applications 24 hours a day for 7 days.
You can also check via *777# (free of charges).
What can the cashback be used for?
The cashback bonus can be used to purchase Unlimited Nonstop packages, Volume-Based Internet, Internet ION+ Plans, Unlimited Booster Packages, Unlimited Internet Packages, POWER UP Membership Packages, POWER UP Add-On Packages, and POWER UP Boosters, but does not apply to automatic package renewals , UNL Booster Discount Packages and other packages that are currently being discounted (there is a price-cutting promo).
Are there any requirements to use the Cashback Bonus?
Cashback can be used directly to purchase packages with a certain minimum value. The minimum value for the package purchase is listed on the direct broadcast SMS from sf WOW.
How do you use the Cashback Bonus to buy internet packages?
You can buy internet packages through mySF application, USSI * 123 # or via SMS. The Cashback Bonus will be automatically deducted when purchasing an internet package.
What if the cashback bonus is not enough to buy an internet package?
Then your main credit will be deducted automatically to meet the shortage of purchasing the selected internet plan.
