FAQ Category: Special For You Promo
If I have a Quota Bonus and a Quota Access Bonus which TikTok Application is used when I access the TikTok Application?
As long as the customer still has the Special Quota Bonus for TikTok Application access along with the Quota Bonus from this program, then when accessing the TikTok Application, the quota used is the TikTok Application Quota Bonus.
If I have a Quota Bonus and a Quota Access Bonus, which Chat Application do I use when I access the Chat Application?
As long as the customer still has the Special Quota Bonus for Chat Application access along with the Quota Bonus from this program, then when accessing the Chat Application, the quota used is the Chat Application Quota Bonus.
Cashback program up to 100% (Max. IDR 72,000), Quota Bonus up to 15 GB, and Application Subscription Bonus. What program is this?
This program is intended for selected Smartfren Prepaid Customers, where customers can get Cashback up to 100% (Max. Rp. 72,000), Quota Bonus of up to 15 GB, and Genflix and VIU Application Subscription Bonus by reloading, buying data vouchers or buying internet packages. in accordance with the terms of the program.
How do I know which one do I get?
Selected customers will get an SMS broadcast from sf WOW. You can also check directly on *777# or via mySF application in the "Special for You" section.
How long is the validity for quota or cashback bonus program?
Program ini berlaku sampai 4 April 2024
Can all customers participate in this program?
This program is only valid for selected customers who receive SMS from smartfren..
How do I get this program offer?
Selected customers will get an SMS broadcast from sf WOW. You can also check directly from *777# or via the mySF application in the "Special for You" section. Customers are entitled to get Bonus Quota after top up balance or purchasing voucher data according to the offer.
How much Quota Bonus, Cashback Bonus, or Application Subscription Bonus will I receive after I top up my credit or buy a data voucher?
The total value of Quota Bonus or Cashback Bonus received by customers will vary for each customer according to the communication received. Quota Bonus or Cashback Bonus is given to Customers in 3 phases:
- Bonus Pertama diberikan saat berhasil melakukan isi ulang,voucher data atau membeli paket internet. Berbarengan dengan Bonus Pertama, pelanggan juga bisa mendapatkan kuota internet atau kuota khusus akses aplikasi tertentu untuk 7 atau 30 hari. Kuota Khusus akses aplikasi yang dimaksud dapat berupa akses ke aplikasi Video Call, YouTube, Netflix, Social Media, Chat, atau Tiktok sesuai dengan informasi yang diterima.
- Bonus Kedua diberikan 31 hari setelah Bonus pertama diberikan. Berbarengan dengan Bonus Kedua, pelanggan juga bisa mendapatkan kuota internet atau kuota khusus akses aplikasi tertentu untuk 7 hari. Kuota Khusus akses aplikasi yang dimaksud dapat berupa akses ke aplikasi Video Call, YouTube, Social Media, Chat, atau Tiktok sesuai dengan informasi yang diterima.
- Bonus Ketiga diberikan 31 hari setelah Bonus Kedua diberikan. Berbarengan dengan Bonus Ketiga, pelanggan juga bisa mendapatkan kuota internet atau kuota khusus akses aplikasi tertentu untuk 7 hari. Kuota Khusus akses aplikasi yang dimaksud dapat berupa akses ke aplikasi Video Call, YouTube, Social Media, Chat, atau Tiktok sesuai dengan informasi yang diterima.
Selain itu, untuk Pelanggan yang mendapatkan bonus mingguan, maka bonus kuota ke dua dan seterusnya hingga maksimal 8x akan diberikan setiap 7 hari setelah bonus sebelumnya diberikan.Bonus Kuota berlaku 7 hari sejak diberikan.
Pelanggan yang mendapatkan Bonus Langganan Aplikasi meliputi Genflix dan VIU, tidak termasuk kuota untuk menonton film di aplikasi tersebut, dengan masa berlangganan sesuai dengan yang tertera pada komunikasi program.
You can also check via *777# (free of charges).
If I have Quota Bonus and YouTube App Access Quota Bonus, which one is used when I access YouTube App?
As long as the customer have both Bonus Quota and Bonus Quota to access YouTube from this program, then when accessing YouTube, then the Bonus Quota used is the Bonus Quota to access YouTube.
The Video Call or YouTube or Netflix or Social Media or Chat or TikTok application access quotas apply to access which applications?
Bonus Quota to access particular application is valid to access these following apps:
Video Call Quota Access: Facebook, Instagram, Twitter, Tinder, Whatsapp, Line, Skype, Zoom, Google Meet, MS Teams, Cisco Webex
YouTube Quota Access: YouTube.
Kuota akses Netflix: Netflix
Social Media Quota Access: Facebook, Instagram, Twitter, Tinder.
Kuota akses Chat: Whatsapp
Kuota akses TikTok: TikTok