FAQ Category: Special Promo BCA
Can I join the credit card program for postpaid registration before the program period?
No, postpaid registration and credit card requrring must be new registration in the program period 1 – 30 September 2021.
Does it include Postpaid registration through Smartfren Contact Center?
Postpaid registration and credit card requrring only through Gallery and Smile
I have registered postpaid during the program period by registering with another bank's credit card, can I replace it with BCA credit card to join the program?
No, the requrring program is only for new postpaid and credit card (BCA) registrations.
I have registered for the requrring program but have not received BCA cashback
Rewards will be given after the 1st (one) auto-debit billing process is successful, if there is a discrepancy in the BCA Reward benefits, you can contact the BCA Bank
I have registered for the requrring program but have not received the quota benefit from smartfren
Quota benefit will be given after the 1st (one) auto-debit billing process is successful, if there is a discrepancy in the quota benefits, you can contact smartfren Gallery or Customer Care
If I fail to autodebit only in the first month, can I get benefits from Smartfren and BCA?
If you fail to debit the first month, then you do not get the quota and BCA rewards, but for the 2nd month and so on, if you succeed in auto-debit according to the program package, you are entitled to only Smartfren quota benefits (BCA Reward benefits are only given on the 1st month bill).
