FAQ Category: Promo Payday Mandiri
How do I get the Promo Code for this promo?
Customers can get promos by topping up credit via Bank Mandiri (ATM, M-Banking, or Internet Banking)
Does the promo apply to Postpaid Prepaid subscribers?
This Quota Bonus Promo is valid for Prepaid numbers only
How much quota bonus does the customer receive after purchasing a data package?
Customers will get a 5 GB Quota Bonus for every purchase of 100 – 499 thousand data packages; Bonus Quota 10 GB for every purchase of data package 500 thousand
Does the pulse/data package charging apply in multiples (Topping up the 50 thousand pulse/data package 3 times)?
Replenishment/multiple credit is not valid to get this quota bonus. Top up at least 150 thousand must be done in 1 time filling
How many days is the quota bonus valid for?
The validity period of the quota bonus is 7 days from the time the quota is received
How to check the Quota Bonus that has been received?
Customers can check in MySmartfren application or dial *999# or contact smartfren customer call at 888.
Is the Quota Bonus limited every promo period?
Not. Customers can get bonus quota, no limit to the maximum number of top up credits/data packages in each promo period
What if there is a complaint of not getting the Quota Bonus when you have done top up?
Customers can contact the 24-hour smartfren call center service at 888
