FAQ Category: Promo Galeri Pembayaran Pascabayar
Can I top up my credit on a Postpaid number, like prepaid?
Postpaid numbers can be refilled but the credit will be an additional temporary limit for that month and the rest will be used as a bill deduction for the following month.
Can I make ongoing bill payments (unprinted) through the Contact Center?
The contact center can help with current bill payments and will be an additional temporary limit for the month and the rest can be used as a bill deduction when printing billing
Can I pay my postpaid bill during the grace period or during the 2-way block?
Yes, the Contact center team will help process bill payments for customer numbers and automatically the customer number will be active again
