FAQ Category: promo galeri 0422
I have opened the MySmartfren application but the Bonus is not there?
Make sure you have downloaded the MySmartfren application first, then top up your credit at least Rp. 25 thousand before claiming the bonus in the MySmartfren application. If you have already opened the MySmartfren application before recharging, then close the MySmartfren application and then reopen it. If the Bonus is still not received, please contact call center smartfren.
Does the Activation promo apply to Online Apps (GrabMart) purchases?
No, the promo is only valid for the purchase/activation at the smartfren Galeri
Is the discount in the form of cashback or direct purchase discount?
Discounts are in the form of direct discount at the time of purchase.
Can customers get discount promos in each campaign period?
Yes, Customers can get discounts in each campaign period
Does the promo apply to purchases with installments?
No, the promo does not apply to installments
How do I check if I have received the Bonus?
Can be checked by opening the MySmartfren application
