FAQ Category: Payday Bank Promo
When does the Payday Bank Promo period apply?
Promo valid from 25th September - 1st October 2021.
Can the promo apply to Customers with Prepaid & Postpaid numbers?
This Payday promo only eligible for prepaid customers.
How to get the Quota Bonus?
Customers will get 2 GB Quota Bonus for every purchase of min. 150K credit, 3 GB Quota Bonus for every purchase of min. 200K credit, 5 GB Quota Bonus for every purchase of min. 500K credit via Mobile Banking, SMS Banking, Internet Banking , and ATM of BCA, MANDIRI, BNI, BRI & Sinarmas Bank.
Does top-up valid for multiple purchases?
The quota bonus applies to purchases of at least 150K top up made in 1 time purchase, not the cumulative value of 1 day of purchase.
How does the Customer know that the Quota Bonus has been received?
The customer will receive an SMS notification after getting the quota bonus and or can be checked on mySF application.
How many days is the Quota Bonus limit?
The customer will receive the bonus maximum of 7 working days after purchase the data package.
Is there a limit for each number to receive quota bonus?
No. Customers can get a quota bonus, not limited to the maximum number of data package purchases in each promo period.
What if there is a complaint of not getting the Quota Bonus when you have done top up?
Customers can contact smartfren 24-hour call center service at 888