FAQ Category: Promo BCA Telco Fest
How do I get the Promo Code for this promo?
Customers can get promotions through top-up credit/data packages via Bank BCA, Mandiri, BRI, BNI, and Sinarmas (ATM, M-Banking, or Internet Banking)
How much quota bonus does the customer receive after topping up his credit?
Customers will get a 10 GB Quota Bonus for every top up of 200 thousand credits and a 2 GB Quota Bonus for every 79 thousand data package filling up
Is the pulse charging valid in multiples (Topping up 50 thousand pulses 3 times)
Replenishment/multiple credit does not apply to get this quota bonus. Replenishment of at least 200 thousand must be done in 1 time filling
How many days is the quota bonus valid for?
The validity period of the quota bonus is 7 days from the time the quota is received for the 2GB, 5GB and 10GB Quota Bonus and 14 days since the quota is received for the 15GB & 20GB quota bonus
How to check the Quota Bonus that has been received?
Customers can check in MySmartfren application or dial *999# or contact smartfren customer call at 888.
Is the Quota Bonus limited every promo period?
Not. Customers can get bonus quota, no limit to the maximum number of top up credits/data packages in each promo period
What if there is a complaint of not getting the Quota Bonus when you have done top up?
Customers can contact the 24-hour smartfren call center service at 888
