FAQ Category: Plans
2. How long is the validity of Kuota Nonstop Postpaid Data Plan?
Kuota Nonstop Postpaid Non-Auto Renewal Data Plan is valid for 28 days, and Kuota Nonstop Postpaid Autorenewal Data Plan is valid according to the Billing Period.
3. How many denom options are there for the Postpaid Kuota Nonstop Data Plan?
Kuota Nonstop Postpaid Non-Auto Renewal and Auto Renewal Postpaid Data Plan are available with two denomination options: 65K IDR (26 GB = Main Quota 18 GB + Weekly Extra Quota 8 GB) and 100K IDR (38 GB = Main Quota 30 GB + Weekly Extra Quota 8 GB)
4. Which Postpaid Customers can buy Postpaid Kuota Nonstop Data Plan?
Kuota Nonstop Postpaid Data Plan can be purchased for new and existing Postpaid subscribers.
5. Where can I get Kuota Nonstop Postpaid Data Plan?
Paket Data Kuota Nonstop Pascabayar tersedia di galeri smartfren terdekat untuk pelanggan pascabayar baru. Dan untuk pelanggan pascabayar lama tersedia di galeri smartfrem, aplikasi MySmartfren dan telpon ke *888#
6. When the internet speed has been adjusted, can it be increased again before the active period is over?
To increase internet speed again when the Main Quota and Extra Quota has run out, customers can:
1. Pengisian Paket Data Volume Pascabayar melalui aplikasi mySF atau telpon ke *888# Setelah Paket Data Volume Pascabayar habis di masa berlaku Paket Data Kuota Nonstop Pascabayar yang masih aktif, maka Pelanggan masih dapat akses internet sesuai keuntungan Kuota Nonstop.
2. Pengisian Paket Data Unlimited Pascabayar melalui aplikasi mySF atau telpon ke *888# Setelah Pelanggan berlangganan Paket Data Unlimited Pascabayar, maka penggunaan internet akan berlaku sesuai ketentuan dari Paket Data Unlimited Pascabayar.
3. Pengisian Paket Add On Booster Unlimited dan Booster Internet Malam (01.00 – 05.00 WIB) melalui aplikasi mySF atau telpon ke *888#. Setelah Paket Data Add On Booster habis di masa berlaku Paket Data Kuota Nonstop Pascabayar yang masih aktif, maka Pelanggan masih dapat akses internet sesuai keuntungan Kuota Nonstop.
7. Can Kuota Nonstop Voucher Data be used to top up the Kuota Nonstop Postpaid Data Plan?
No. Kuota Nonstop Voucher Data cannot be used to top up Kuota Nonstop Postpaid Data Plan.
1. What is meant by the Study Quota Package?
The Study Quota Package is a special package available for customers who have previously received free study quotas from government. This package provides benefit of 5 GB main quota + 30 GB study quota at a price of IDR 35 thousand.
2. Is there any promo price for this Study Quota Package?
Tidak Ada. Harga yang berlaku adalah harga normal yaitu Rp 35,000
3. How do I purchase this Study Quota Package?
Pembelian paket dapat dapat dilakukan melalui aplikasi mySF atau tekan *888*381#
4. If I have never previously received a free study quota from the government, can I buy this Study Quota Package?
Can not. This Study Quota Package can only be purchased by prepaid and postpaid customer numbers who have previously received free study quotas from the government.
