FAQ Category: Plans
Berapa kuota yang akan didapat jika saya melakukan isi ulang dengan denom Rp 50,000 di produk EVO ini?
Berikut adalah konversi kuota yang akan didapat jika melakukan isi ulang di produk EVO :
| Nominal Isi Ulang | Main Quota | Kuota Extra* | Validity period |
| Rp 50,000 | 12,5 GB | 1 GB | 30 days |
| Rp 60,000 | 15 GB | 1 GB | 30 days |
| Rp 100,000 | 25 GB | 5 GB | 30 days |
| Rp 150,000 | 37,5 GB | 5 GB | 30 days |
| Rp 200,000 | 50 GB | 10 GB | 30 days |
| Rp 300,000 | 90 GB | 90 GB | 90 hari |
| Rp 500,000 | 150 GB | 150 GB | 180 days |
| Rp 1 juta | 300 GB | 300 GB | 360 days |
Note : *Kuota Extra hanya diberikan untuk special program / special promo atau untuk produk khusus kartu perdana EVO baru.
Bagaimana untuk mendapatkan Kuota Extra?
Kuota Extra hanya diberikan untuk special program atau special promo atau untuk produk khusus kartu perdana EVO. Kuota Extra berlaku untuk isi ulang mulai dari denominasi Rp 50ribu.
Bagaimana jika kuota internet saya sudah habis sebelum masa berakhir kuota?
Jika kuota internet habis sebelum masa berakhirnya maka tidak akan bisa mengakses internet. Untuk dapat kembali menikmati layanan internet, Anda dapat melakukan isi ulang pulsa kembali.
Apakah saya dapat melakukan isi ulang beberapa kali dalam periode yang sama?
Ya bisa dan untuk kuota yang ada akan mempunyai masa aktif kuota masing-masing.
Dimana saya bisa melakukan isi ulang untuk produk EVO ini?
Isi ulang dapat dilakukan dengan Voucher Data/Pulsa di outlet-outlet terdekat, ATM, m-Banking, Minimarket, aplikasi e-money dan juga melalui aplikasi mySF.
Apa yang dimaksud dengan produk EVO ini?
Produk EVO produk data yang menawarkan pengalaman dengan mekanisme yang mudah dan praktis untuk layanan data. Pelanggan hanya cukup melakukan isi ulang dan pulsa akan otomatis dikonversi menjadi kuota internet.
Why do I get this message?
You are a priority selected customer to enjoy the various conveniences provided by Smartfren Elite such as use first, pay later (PayLater), priority network and various other exclusive benefits by upgrading to smartphone Elite.
What are the conveniences offered by Smartfren Elite??
Besides PayLater and priority networks, some conveniences when you switch to being a selected Smartfren Elite customer also include free calls to all smartphone numbers during the active package, ease of managing monthly expenses, and various other advantages such as more economical monthly fees.
In addition, the active period of the package that you use is longer as well as economical because it follows the number of days in 1 monthly billing period.
With Smartfren Elite, you are free to worry because the smartphone services you enjoy are also not automatically disconnected when the package ends or the monthly bill is late.
What are the benefits for me from participating in the offers in this special program?
Only for a limited period, this special program for you will provide bonus benefits such as: 1 GB kuota Youtube + 1 GB kuota Social Media as well as our representative direct service in the process that makes it easier for you to immediately enjoy the various conveniences of the Elite smartphone.
In addition, in this program you will also enjoy:
-No need to come to Gallery
-Easier & faster process online -Flexible payment method using Virtual Account and e-wallet (ShopeePay, etc.)
Can I still use the prepaid smartphone number that is still in use if I join this special program offer?
You can still use the smartphone number that has been used so far and immediately migrated to the Smartfren Elite service assisted by our representatives.
