FAQ Category: Plans

Yes, the purchase of unlimited data vouchers can be purchased over and over before the first voucher active period runs out, but top up does not add to the daily FUP.

When the voucher package validity period runs out, internet usage will cut the main quota or regular credit, if you don't have credit, internet access will stop

You can't, because basically the unlimited package can only be used in areas covered by the smartfren network

When the fair usage limit (FUP) per day has been reached, the speed will be adjusted to 128 Kbps. Normal speed (best effort) will be given back the next day at 00:00 (FUP is reset daily) but the remaining quota from the previous FUP will not be accumulated

1ON + Plan is an Internet Package that makes it easy for customers who want to have a long active package period of 365 days, which also has an automatic 24 hour quota every month for the first 6 months.

1ON + Plan can be purchased through the mySF App, Gallery and the nearest Smartfren outlet.

No, the auto-renewal feature is not available. Customers can purchase other packages during the active period of 1ON package and have the opportunity to get bonus quota of up to 52GB.

Yes, customers can purchase other packages during the active period of the 1ON package and have the opportunity to get bonus quota up to 52GB.

No. The 1ON+ Plan can only be purchased within Indonesia

Paket Kuota dapat dibeli melalui MySmartfren app, Gallery dan outlet terdekat. Khusus untuk Paket Kuota perpanjangan otomatis dapat dibeli melalui MySmartfren app dan Gallery