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1. What is meant by 1ON + Plan?

1ON + Plan is an Internet Package that makes it easy for customers who want to have a long active package period of 365 days, which also has an automatic 24 hour quota every month for the first 6 months.

2. How do I get 1ON + Plan?

1ON + Plan can be purchased through the mySF App, Gallery and the nearest Smartfren outlet.

3. Does the 1ON+ Plan have an Auto Renewal feature?

No, the auto-renewal feature is not available. Customers can purchase other packages during the active period of 1ON package and have the opportunity to get bonus quota of up to 52GB.

4. Can I buy other packages besides Volume Based and Data Vouchers as long as I still have a 1ON+ Plan?

Yes, customers can purchase other packages during the active period of the 1ON package and have the opportunity to get bonus quota up to 52GB.

5. Can the 1ON+ Plan be used overseas?

No. The 1ON+ Plan can only be purchased within Indonesia

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