FAQ Category: mandiri Imlek 2222
What if there is a complaint of not getting the Quota Bonus when you have filled out the data package?
For information services and complaints related to program promos, you can contact Mandiri Call Center services at 14000 and Smartfren 24 hours at 888.
Is there a limit for each number to receive quota bonus?
There is no maximum limit for each Smartfren number to receive a quota bonus
How many days does the 5 GB/10 GB quota bonus limit get?
Quota validity period is 7 days (example: benefit obtained on February 1, 2022 benefit will expire on February 7, 2022 at 23:59)
How to see the Quota Bonus if you have done the Top Up correctly?
Download the MySmartfren application on the Play Store and App Store Bonus & Other Benefit menu
Does the package charge apply in multiples (Top Up 60K data package 2x in 1 day) ?
Reloading / multiples does not apply to get a quota bonus from this promo
How to get Quota bonus?
Pelanggan / nasabah hanya perlu melakukan pembelian paket data Smartfren via Bank Mandiri (ATM, M-Banking, Internet Banking) dengan melakukan pengisian paket-paket berikut :
- Volume Package 100 thousand – 199 thousand: 5GB Quota Bonus 24 Hours with an active period of 7 days
- Volume Package 200 thousand – 1 million: 10GB Quota Bonus 24 Hours with an active period of 7 days
- 100 thousand Nonstop Quota Package: 5GB Quota Bonus 24 Hours with an active period of 7 days
during the promo period
Does the promo apply to Prepaid and Postpaid subscribers?
This data package launching promo is valid for prepaid numbers only.
The promo period for launching the data package starts from when and until when?
The validity period of this program/promo is 28 days starting from 1 – 28 Feb 2022, valid for filling out data packages via Bank Mandiri
