FAQ Category: NOW Starter Pack
1. What devices can use this NOW 5K Starter Pack?
NOW 5K Starter Pack can be used on all Smartphone devices that support smartfren network
2. Where can I buy this NOW 5K Starter Pack?
NOW 5K Starter Pack can be purchased in all Smartfren Galleries and shops that sell Smartfren products
3. What should I do if my NOW 5K Starter Pack quota runs out before the end of the package period?
If your quota runs out in the middle of the package period, you will not be able to access Internet services. You can buy other internet packages such as Volume Based or Unlimited Package.
4. By when should I top up for the first time if I want to get the benefit?
The bonus quota from the first top up can be obtained if the top up is done within a period of 7 days after the card is activated
5. When the latest time I can activate the bonus quota from MySmartfren application?
Bonus quota from MySmartfren application can be obtained / claimed within 30 day period of card activation
6. What is the priority for using NOW 5K Starter Pack Internet Quota?
- Chatting quota (to access LINE, WhatsApp & BBM applications) which is obtained through the first top up
- Bonus quota that is obtained by claiming through MySmartfren application
- 24 hour quota that is obtained through the first top up
7. Can I immediately buy the Unlimited Data Plan or Volume Based package after activation?
Yes, as long as your balance is sufficient, and can only be used on Smartphone, when it is used on MiFi Andromax, the unlimited service cannot be used
