FAQ Category: isiGO
What is IsiGO
IsiGO is a feature with an automatic mechanism for converting Regular Balance of IDR 5,000 to 1 GB Data Quota with a validity period of 30 days.
Does this IsiGO feature apply to all smartphone customers?
Untuk saat ini, fitur IsiGO hanya berlaku untuk pelanggan Gokil Max saja. Dimana pelanggan Gokil Max harus melakukan pendaftaran terlebih dahulu melalui aplikasi MySF atau melalui USSI *888#., dan fitur IsiGO ini akan berlaku selamanya di nomor pelanggan.
What is the mechanism for implementing this IsiGO feature?
IsiGO untuk di paket Gokil Max akan berlaku jika pelanggan sudah tidak mempunyai kuota Data atau dalam kondisi PAYG ON (pemakaian data akan menggunakan pulsa/regular balance).
What if I'm not subscribed to a data package and my remaining balance is less than Rp. 5,000?
If the remaining credit available is less than Rp. 5,000, the ISIGo feature will stop and the PAYG OFF condition applies (unable to make a data connection).
If I'm already registered as an IsiGO customer, can I still use my Regular Balance/Toll to make phone calls or sms or purchase other Data packages?
Yes, the remaining credit can still be used to make phone calls or sms or buy other data packages as long as the credit is sufficient.
How do I check the remaining quota?
Pelanggan dapat cek sisa kuota di aplikasi MySmartfren atau tekan ke *888#
