FAQ Category: Gokil Max
10. I am not Gokil Max user, can I get Local Quota if I top up with Gokil Max Voucher Data?
No, if you are not a Gokil Max user, then you cannot top up with Gokil Max Voucher Data.
11. Through which channels can I buy Gokil Max Data Package?
Paket Data Gokil Max tersedia melalui channel aplikasi MySmartfren dan tekan *888*600#. Pelanggan yang bukan pengguna Gokil Max tidak dapat melakukan pembelian melalui channel ini.
12. What if I want to contact Smartfren call center regarding this Starter Pack, Voucher Data and Gokil Max package information or complaints related to Smartfren services?
To contact Smartfren customer care service, customers can access:
- Telephone numbers 021-50100000 and 08811223344 to call from PSTN or other operator numbers
- Facebook: smartfren
- Twitter: @smartfrencare
- Email: Can be accessed via Contact Us on our website, link: https://www.smartfren.com/id/contact-us/
- Live Chat: can be accessed through my.smartfren.com website and MySmartfren application
Smartfren reserves the right to change the terms and conditions for this program at any time without prior notification to customer. In the event of changes to the terms and conditions, changes will be submitted through smartfren website at www.smartfren.com.
