FAQ Category: galaxy-pascabayar061221
What if the package is purchased in the middle of the billing period?
Apabila paket dibeli di tengah masa periode tagihan, maka akan berlaku prorate charging & prorate benefit.
What is Night Quota?
Night Quota is internet quota that can be used from 01:00 – 05:00 WIB in all applications during the package validity period.
Can the Customer buy another package after purchasing the Galaxy Special Package?
Yes, Customers can purchase other postpaid internet packages available within the same period as long as the credit limit is sufficient.
Is the Galaxy Special Postpaid package valid for all Customers?
The Galaxy Special package is only valid for postpaid users who use Samsung Galaxy phones.
How to buy a Galaxy Special package?
Purchases of the Galaxy Special package can only be obtained in the Smartfren Gallery and the MySmartfren application.
How many options are there for the Galaxy Special Postpaid package?
The Galaxy Special Package is available in 2 options, namely the Galaxy Special 80 GB and the Galaxy Special 200 GB
What if there is a remaining quota at the end of the validity period?
All remaining quota will be forfeited when the package validity period ends.
What is unlimited calls to smartphones?
Calls to all smartfren can be used to call as many smartfren numbers as you want and are not valid for international roaming.
What is Bonus Quota?
Bonus Quota is an additional quota given specifically for certain types of Samsung Galaxy users (according to the existing list) and can be used 24 hours / day in all applications during the package validity period.
How long is the Galaxy Special Package valid for?
Galaxy Special package validity period:
- Non Autorenewal: 30 days
Autorenewal: Billing period
