Balance Transfer
Enjoy Balance Transfer service that makes it easy for you to send credit to fellow smartfren users. Send credit anytime regardless of the amount with transaction fees starting from IDR 500
How to Transfer Balance?
Terms and Conditions Transfer Balance
- Customers who make send and receives credits are smartfren prepaid customers
- The sender must be a smartfren prepaid customer who is in an active period and has been on the smartfren network for 30 days
- The recipient must be smartfren prepaid customer who is in active period grace period or suspend period (2 way block)
- To use this service Smartfren customers can call * 879 # or send an SMS to 879 with the format "SEND. [Recipient No.]. [nominal], for example" KIRIM.0888xxxxxxx.5000 "
- Batas atau limit pulsa yang bisa dikirimkan perhari adalah sebesar Rp 1.000.000.
- The minimum remaining credit that must be fulfilled after the sender initiates a Balance Transfer is IDR 5,000 after the customer transfers the credit
- The recipient of the credit will not be charged anything for this service.
- The active period of the recipient of the credit will increase if you receive a credit transfer
Have a question?
Check the answers about the service here
Balance Transfer
- 1. What is smartfren Balance Transfer service?
smartfren Balance Transfer Service is a service that allows smartfren users to send credit to fellow smartfren users.
- 2. How do I use the smartfren Balance Transfer service?
Customers simply send an SMS to 879 with format KIRIM.[Recipient No.].[nominal], for example KIRIM.0888xxxxxxx.5000.
In addition, customers can also use USSI services by dialing * 879 #.
- 3. What is the rate charged every time you make a Balance Transfer?
Pengirim akan dikenakan biaya admin sesuai dengan nominal yang dikirimkan:
Denomination (Rp) Transaction Fee (Rp)* 1 – 5,000 500 5,001 – 10,000 1,000 10,000 – 20,000 1,500 20,001 – 50,000 2,000 50,001 – 100,000 2,500 *Tariffs are including VAT
- 4. Will the balance sent add the active period to the recipient's number?
Yes, the recipient's active period will be added, but it depends on the number of balance sent
Denomination (Rp) Extend Active Date 1 – 5,000 1 Day 5,001 – 10,000 3 Days 10,001 – 20,000 7 Days 20,001 – 50,000 10 Days 50,001 – 100,000 15 Days
- 5. Can smartfren Balance Transfer be made to the credit recipient within the grace period?
Yes, Balance Transfer can be made to smartfren numbers within the grace period
- 6. Is there a minimum balance that the sender must have after Balance Transfer?
Customers must have a minimum balance of IDR 5,000 after transferring the balance
- 7. How many can I transfer?
- Dalam satu kali pengiriman, pelanggan hanya dapat melakukan transfer maksimum nominal sebesar Rp.100,000.
- Dalam satu hari, pelanggan dapat melakukan transfer maksimum nominal sebesar Rp.1.000.000,-.
- 8. Are there any special provisions for customers who want to transfer their balance?
Customers who want to do Balance Transfer must be on smartfren network at least within 30 days and still in the active period