Get To Know Esim
Non-physical SIM card that integrated directly into compatible devices, offering unparalleled convenience and flexibility
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Get To Know Esim
Non-physical SIM card that integrated directly into compatible devices, offering unparalleled convenience and flexibility.
Buy Now
Dual SIM
Get a new number without requiring an additional SIM card.
Steady Connection
Experience seamless communication with our reliable and unwavering connection.
Eco-Friendly
eSIMs reduce plastic waste and contribute to a cleaner environment.
Dual SIM
Get a new number without requiring an additional SIM card.
Steady Connection
Experience seamless communication with our reliable and unwavering connection.
Eco-Friendly
eSIMs reduce plastic waste and contribute to a cleaner environment.
How to use eSIM
Skip SIM swap. Embrace the SIMless!
Check Device Compatibility
Ensure that your smartphone is compatible with eSIM technology.
Buy new eSIM or migrate from SIM card
Buy on our website or via the mySF app or switch to eSIM at our gallery.
Activate by scan QR code
Scan the eSIM QR code from your device and enjoy eSIM services.
Check Device Compatibility
Ensure that your smartphone is compatible with eSIM technology.
Buy new eSIM or migrate from SIM card
Buy on our website or via the mySF app or switch to eSIM at our gallery.
Activate by scan QR code
Scan the eSIM QR code from your device and enjoy eSIM services.
eSIM compatible devices
Stay connected globally with our updated eSIM compatibility guide for your phone.
Step to activate eSIM
Quick and easy eSIM activation guide
Apple
1. Open “Settings” on your iPhone.
2. Select the “Cellular” menu, then click “Add eSIM”.
3. Select the “Use QR Code” option.
4. Please scan the QR code of the eSIM you have previously purchased.
5. When the eSIM has been detected, click “Add/Continue”.
6. eSIM will send an information code.
7. Enter the code into your iPhone screen, make sure the number sequence is correct.
8. If the number has been registered, click 'OK'.
9. After that, the activation process is complete and the eSIM can be used like a physical SIM card in general.
Android
1. Go to phone settings and select "Connections"
2. Select SIM Card settings and select "Add Cellular Plan"
3. Click "Scan QR Code"
4. Scan the QR Code on the eSIM starter card
5. Scan QR Code
6. A notification "Cellular Package detected" will appear on your cellphone, then select "Continue"
7. Select the default channel you want to use then click "Continue to Activate eSIM"
Do You Need Any Help?
Our Customer Care team is here to help you.
You can see a list of devices that can use Smartfren eSIM at the following link: https://www.smartfren.com/explore/product/esim-exclusive/
eSIM is a new standard developed by GSMA and used worldwide. eSIM allows users to access the Smartfren network to devices without using a physical SIM card. eSIM stores telephone numbers, subscription packages, network configurations that enable your device to connect to the Smartfren network.
Optimizing iPhone features where customers can use dual-sim on iPhone (physical SIM card & ESIM), so customers are more flexible in setting data, telephone and SMS service preferences. With eSIM, customers can enjoy other interesting services from Smartfren.
No, Smartfren does not change any settings on devices that use eSIM. The eSIM feature is embedded in customer devices and Smartfren is the provider that provides eSIM services for the first time in Indonesia.
- eSIM can only be downloaded to one device. You are not allowed to scan on another device after the eSIM profile is active on the previous device. For this reason, make sure you scan the QR code first on the device you are going to use.
- Re-scanning can be performed up to ten times on the same device. Store your code safely.
Do you need any help?
Our Customer Care team is here to help you.
International Starter Pack
Enjoy international internet, telephone & SMS packages while abroad comfortably and smoothly.
Explore Now
International Starter Pack
Enjoy international internet, telephone & SMS packages while abroad comfortably and smoothly.
Explore Now