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Dual SIM

Get a new number without requiring an additional SIM card.

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Steady Connection

Experience seamless communication with our reliable and unwavering connection.

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Eco-Friendly

eSIMs reduce plastic waste and contribute to a cleaner environment.

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Dual SIM

Get a new number without requiring an additional SIM card.

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Steady Connection

Experience seamless communication with our reliable and unwavering connection.

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Eco-Friendly

eSIMs reduce plastic waste and contribute to a cleaner environment.

How to use eSIM

Skip SIM swap. Embrace the SIMless!

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Check Device Compatibility

Ensure that your smartphone is compatible with eSIM technology.

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Buy new eSIM or migrate from SIM card

Buy on our website or via the mySF app or switch to eSIM at our gallery.

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Activate by scan QR code

Scan the eSIM QR code from your device and enjoy eSIM services.

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Check Device Compatibility

Ensure that your smartphone is compatible with eSIM technology.

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Buy new eSIM or migrate from SIM card

Buy on our website or via the mySF app or switch to eSIM at our gallery.

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Activate by scan QR code

Scan the eSIM QR code from your device and enjoy eSIM services.

eSIM compatible devices

Stay connected globally with our updated eSIM compatibility guide for your phone.

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Get eSIM Starter Pack

Plans of all sizes, from regular to large quotas

eSIM Quota S

Total Benefit Up to 13 GB

30 Days

eSIM Quota S

Rp 25.000

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eSIM Quota M

Total Benefit Up to 61 GB

30 Days

eSIM Quota M

Rp 44.000

Buy Now

eSIM Quota L

Total Benefit up to 87 GB

30 Days

eSIM Quota L

Rp 62.000

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eSIM Unlimited Nonstop

30 GB + Akses Vidio 30 Hari

30 days

eSIM Unlimited Nonstop

Rp 76.000

Buy Now

eSIM

Big Super Quota up to 100GB

30 Days

eSIM

Rp 100.000

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eSIM Tourist

Full Main Quota 45 GB

30 Days

eSIM Tourist

Rp 150.000 (US$ 10)*

Buy Now

eSIM Tourist

Unlimited

14 Days

eSIM Tourist

Rp 200.000 (US$ 13)*

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Step to activate eSIM

Quick and easy eSIM activation guide

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Apple

1. Open “Settings” on your iPhone.

2. Select the “Cellular” menu, then click “Add eSIM”.

3. Select the “Use QR Code” option.

4. Please scan the QR code of the eSIM you have previously purchased.

5. When the eSIM has been detected, click “Add/Continue”.

6. eSIM will send an information code.

7. Enter the code into your iPhone screen, make sure the number sequence is correct.

8. If the number has been registered, click 'OK'.

9. After that, the activation process is complete and the eSIM can be used like a physical SIM card in general.

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Android

1. Go to phone settings and select "Connections"

2. Select SIM Card settings and select "Add Cellular Plan"

3. Click "Scan QR Code"

4. Scan the QR Code on the eSIM starter card

5. Scan QR Code

6. A notification "Cellular Package detected" will appear on your cellphone, then select "Continue"

7. Select the default channel you want to use then click "Continue to Activate eSIM"

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Do You Need Any Help?

Our Customer Care team is here to help you.

Where can I see a list of devices that can use Smartfren eSIM?

You can see a list of devices that can use Smartfren eSIM at the following link: https://www.smartfren.com/explore/product/esim-exclusive/

What is Smartfren eSIM ?

eSIM is a new standard developed by GSMA and used worldwide. eSIM allows users to access the Smartfren network to devices without using a physical SIM card. eSIM stores telephone numbers, subscription packages, network configurations that enable your device to connect to the Smartfren network.

What are the advantages of eSIM?

Optimizing iPhone features where customers can use dual-sim on iPhone (physical SIM card & ESIM), so customers are more flexible in setting data, telephone and SMS service preferences. With eSIM, customers can enjoy other interesting services from Smartfren.

Has Smartfren changed the regulations for devices that use eSIM?

No, Smartfren does not change any settings on devices that use eSIM. The eSIM feature is embedded in customer devices and Smartfren is the provider that provides eSIM services for the first time in Indonesia.

What are the restrictions/limitations of eSIM?
  • eSIM can only be downloaded to one device. You are not allowed to scan on another device after the eSIM profile is active on the previous device. For this reason, make sure you scan the QR code first on the device you are going to use.
  • Re-scanning can be performed up to ten times on the same device. Store your code safely.
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Do you need any help?

Our Customer Care team is here to help you.

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