Jakarta, October 18, 2023 – Smartfren for Business announced a new collaboration with Vonage, a leading global company in the field of cloud communications that helps businesses accelerate digital transformation. Together with Vonage, Smartfren for Business will provide SMS Application-to-Person (A2P) services that can handle sending large numbers of messages. This collaboration enriches the list of technology solutions that can be used by companies and MSME customers of Smartfren for Business.

Alim Gunadi, Chief Enterprise Business Officer of Smartfren for Business said, "Our hope is that from the collaboration to develop this A2P SMS service, it can support various businesses and MSMEs to increase their operational efficiency. Especially with the superior technology developed by Vonage, this solution allows them to send business messages faster to customers. We strongly believe this technology solution will play an important role in opening up opportunities for business growth and innovation."

Sunny Rao, Senior Vice President, API Global Sales at Vonage added, "We are very pleased to partner with Smartfren for Business to provide A2P SMS services that will increase operational efficiency for companies, while opening up opportunities for more meaningful connections, conversations and engagement between companies with their customers."

Short Message Services or SMS remain an important communication format in the Asia Pacific region, where mobile penetration continues to increase, with 1.8 billion subscribers expected to be reached by 2025. Therefore, managing messages like this is very important for companies, especially in influencing customer expectations and efforts to strengthen brand loyalty.

Smartfren for Business and Vonage hope that through this collaboration they can not only improve A2P SMS services, but also provide more innovations around A2P SMS in accordance with the increasingly dynamic needs of business customers in the digital era.

About Smartfren for Business

Smartfren for Business is a technology company dedicated to providing integrated technology and communication solutions for businesses. With a focus on innovation and excellent service, Smartfren for Business aims to help companies and MSMEs achieve maximum potential in the ever-evolving digital era.

About Vonage

Vonage, a global cloud communications leader, helps businesses accelerate their digital transformation. The Vonage Communications Platform is fully programmable and enables the integration of Video, Voice, Chat, Messaging, AI and Verification into existing products, workflows and systems. Vonage's conversational commerce app enables businesses to

create AI-powered omnichannel experiences that drive sales and increase customer satisfaction. Vonage's unified communications, contact center and fully programmable conversational commerce applications are built from the Vonage platform and enable companies to transform the way they communicate and operate from the office or remotely - providing the flexibility needed to create meaningful engagement.

Vonage is headquartered in New Jersey, with offices throughout the United States, Europe, the Middle East, and Asia, and is a wholly owned subsidiary of Ericsson (NASDAQ: ERIC), and a business area under the Ericsson Group called Business Area Global Communications Platform. To follow Vonage on Twitter, To become a fan on Facebook, To subscribe on YouTube.